Service Culture
Take notes on how to build a company-wide culture focused on delivering exceptional customer service consistently and predictably.
Loyalty Building
Discover techniques to create strong, lasting customer loyalty through meaningful connections and world-class service.
Competitive Edge
Explore how exceptional customer experience can set your business apart from the competition.
Top customer experience expert and best-selling author, leads The DiJulius Group, working with brands like Starbucks and The Ritz-Carlton. He’s built three successful businesses, including John Robert’s Spa. In this webinar, he’ll teach you how to make customer service your strongest competitive advantage.
John R. DiJulius, III
The Authority on World- Class Customer Experience, Chief Revolution Officer, and Best Selling Author
Entrepreneurs and Business Owners
Perfect for those looking to transform their customer service into a key driver of business growth and differentiation.
Customer Experience Managers
Ideal for professionals responsible for enhancing customer interactions and building loyalty through superior service.
HR Professionals
Beneficial for those focused on training and developing a customer-centric culture within their organization.
Executives & Leaders
Designed for leaders aiming to align their team’s efforts with a strategic approach to customer experience excellence.
